Receivables aging: who has owed the longest

The Receivables aging report lists every customer who owes you money and how long that money has been owed: 0–30 days, 31–60 days, 61–90 days and over 90 days. Dues from before you used Tukri get their own column. It tells you whom to ask first.

Before you begin

• The Owner and Admin roles can see reports. The Staff role has none.
• A role you made yourself only needs Open reports for this report.

Open the report

1. Open the list of reports.

2. Tap Receivables aging, near the bottom of the list.
3. The boxes at the top total each age across all customers: 0-30 days, 31-60 days, 61-90 days, 90+ days and, when someone still owes a due from before Tukri, Before Tukri (age unknown).
4. The table lists everyone who owes you, the largest due first. Each row has the name, phone number, the amount in each age and the Total due. On a phone, swipe the table sideways to see the whole row.

It shows the situation right now, so there is no period to choose. Days are counted back from today, Bangladesh time.

How the age is worked out

• Each due counts from its own day: the day of the sale on due, or the day credit was written in the Due Book.
• When a customer pays, the oldest due is cleared first, so what is left is the newer due.
• A previous due entered when the customer was added has no known age, so it goes in the Before Tukri (age unknown) column. Payments clear it first. The column only shows when someone still owes such a due.
• A return or a voided sale clears that sale's own due, and a due the owner forgives clears the charges it was for, so the other amounts keep their age.
• A payment the owner reverses counts as if it had never been recorded, so whatever it had cleared is owed again from its own date.

What to do next

Remind the customers with the oldest dues first: see Remind a customer about their due. When they pay, collect the due; the report changes straight away.

CSV at the top right downloads the whole list as a file for Excel or Google Sheets. There is no PDF of this report.

If something goes wrong

A customer is not listed. They owe nothing right now, or they have paid more than they owe and hold an advance.

A very old due is not under 90+ days. A customer's payments clear their oldest due first. If they have paid since, the old due was cleared and a newer one is what remains.

There is no Reports in the menu. Your role does not have Open reports. Ask the owner.