Logo, invoice and receipt settings

The Invoice & receipt tab in Settings › Shop decides which paper your invoices and receipts print on and what is printed on them: your logo, a tagline, your terms, a thank-you line and a footer. It also sets how many copies print and whether the receipt prints by itself after each sale.

Before you begin

• Only a member who can manage the shop settings can change this: by default the Owner and Admin roles.
• To print your logo, first upload it on the Shop profile tab: see Update your shop's name, phone, address and logo.

Set up your receipt

1. Open the shop settings:

2. Tap the Invoice & receipt tab.
3. Under Receipt size, choose the paper your printer uses: A4, Thermal (80mm) or Thermal (58mm).
4. If you like, write the texts. Each is optional:
   • Tagline: a short line printed under your shop name.
   • Terms & warranty: for example your return or warranty rules.
   • Thank-you message: a thank-you line near the bottom.
   • Invoice footer: the last line on the receipt.
5. Turn on the switch for each item you want printed: Show logo, Show tagline, Show terms & warranty, Show thank-you message and Show footer. A switch that is off hides its text without deleting it.
6. Under Print copies, type a number from 1 to 5: "How many copies of each receipt to stack in the PDF (1–5)." For example 2, one for the customer and one for the shop.
7. Turn on Auto-print receipt if you want the receipt to print by itself after every sale (more below).
8. Tap Save at the bottom of the screen. One Save stores every tab of the shop settings.

What happens next

• Every invoice printed after you save uses the new settings, reprints of older sales included.
• Print invoice prints on the Receipt size you chose. A sale's download menu still lets you download it on another paper size once, and marks yours as Default. See Print, download and share an invoice.
• The top of the receipt always shows your shop's name, address and phone, from the Shop profile tab.
• If Show thank-you message is on but the box is empty, Tukri prints its own short thank-you line.

Auto-print receipt

With Auto-print receipt on, the Sale complete screen opens the print window for the receipt by itself, on your Receipt size paper, once for each sale. Going back to that screen or reloading it does not print the same receipt again.

A sale made without internet is not printed by itself, because it has no invoice until it syncs. Once it has synced, open it under Sales and print it there. Print invoice prints any receipt again at any time.

If something goes wrong

The receipt still prints on the old paper. Choosing a size is not enough: tap Save afterwards.

My logo does not show on the receipt. Check that a logo is uploaded on the Shop profile tab and that Show logo is on.

The terms or the footer do not print. The box must have text in it and its switch must be on.

The receipt prints in the wrong language. Receipts print in the shop's default language, set on the Shop profile tab. See Update your shop's name, phone, address and logo.

Each receipt comes out twice. Print copies is set to more than 1. Set it to 1 and save.