What does it take to track customer dues properly?
Tracking dues well is three habits done consistently: log every credit sale the moment it happens, keep one trustworthy running total per customer, and follow up before the amount is forgotten. Skip any one of these and your খাতা quietly stops matching reality.
- Record each baki against a named customer — not a loose page
- Keep one running balance per person, not scattered notes
- Note the date and amount of every collection
- Remind politely before the balance grows too large
How do you record a credit sale and keep a running balance?
Every time a customer takes goods on baki, write the date, the items or amount, and add it to that customer's total; when they pay, subtract it. In Tukri you bill the sale as usual and choose Due as the payment — it lands in that customer's ledger and the running balance updates itself, so there is no mental maths and no mismatched totals.
- Bill the sale and pick Due for credit, or add a manual entry
- Each customer has their own ledger with a live running balance
- Split payment is supported — part cash, part due
- Every entry is dated, so the history is always clear
How do you collect dues and send reminders?
Reminders work best when they carry the exact amount and go out on a regular day, not only when you remember. From a customer's ledger in Tukri you tap once to send a polite Bangla SMS or WhatsApp with the outstanding amount, share a full statement PDF, or tap-to-call — then record the payment and the balance clears itself.
- One-tap SMS or WhatsApp reminder with the exact amount due
- Shareable statement PDF (renders Bengali) over WhatsApp
- Tap-to-call straight from the customer's ledger
- Record the collection and the running total updates instantly
Paper খাতা or a digital due book — which should you use?
A paper বাকির খাতা is perfectly fine for a tiny shop with a handful of regulars and small amounts. Once you have many customers, larger balances, or you keep forgetting to ask, a digital due book like Tukri pays off — it never tears, totals never drift, and reminders go out without an awkward conversation.
- Paper is fine for a few regulars and small sums
- Digital wins when balances grow or pages get lost
- Totals are calculated for you, never wrong
- Works offline and syncs when you are back online
