# Take cash, bank or mobile banking payments

> When you take payment, choose the account the money went into: cash, bank, bKash or Nagad. Split one bill across accounts and see the change to give.

When you take payment, choose which of your accounts the money went into: cash, a bank, or mobile banking such as bKash or Nagad. One bill can be split across several accounts, and when the customer hands over more than the bill, Tukri shows the change to give back.

> **Note:**
>
> Tukri is not connected to bKash or your bank. It records which account the money went into, nothing more. Check the customer's payment message yourself to be sure the money arrived.

## Before you begin

- A new shop has only a **Cash** account. To take bKash, Nagad or bank payments, add them as accounts first (below).
- The **Owner** and **Admin** can add accounts. Anyone who can sell can take payment into any account that is turned on.

## Add a bKash, Nagad or bank account

1. Open **Money**: in the menu on the left on a computer, or from **Menu** on a phone.
2. Tap the round **+** button at the bottom (**Add account**). This button is part of the phone layout; on a computer, add the account from your phone, or make the browser window narrower.
   ![The bottom of My Money: the round + button, above it the bKash account's card](https://tukri.bd/help-center/en/payment-methods/money-phone.webp)
3. Type the **Account name** (Nagad, or your bank's name, for example) and choose the **Account type**: **Mobile banking** for bKash or Nagad, **Bank** for a bank.
4. Tap **Save**. A new account starts at zero; if it already holds money, add it with **Add money** on its card.
   ![Add account: the name Nagad, the type Mobile banking, and the Save button](https://tukri.bd/help-center/en/payment-methods/add-account-phone.webp)

If the till is already open, open it again to see the new account. More about accounts: [Cash, bank and bKash accounts](https://tukri.bd/help/money-accounts).

## Take payment

1. In the cart, tap **Take payment**. The **Payment** window shows the **Total payable** at the top, a button for each of your active accounts below it, and a keypad. The first button (usually Cash) is already chosen.
2. Tap the button of the account the money went into, then type what you were paid on the keypad. Amounts are in whole taka, without paisa. If the customer paid the whole bill, just tap **Exact amount**.
3. On cash, buttons for 500, 1,000 and 2,000 taka notes also appear under the keypad. Tap the note the customer handed over; **Change** shows how much to give back.
   ![Payment: a total of 365 taka, 500 taken in cash, and 135 taka change](https://tukri.bd/help-center/en/payment-methods/change-phone.webp)
4. Tap **Complete sale**.

## Split one bill across accounts

Say the bill is 365 taka, and the customer pays 200 in cash and the rest by bKash.

1. With the Cash button chosen, type 200 on the keypad.
2. Tap the bKash button, then tap **Exact amount**. The remaining 165 taka goes on bKash. Each button shows its own amount, and **Paid** adds them up.
   ![A split payment: 200 in cash, 165 by bKash, 365 taka paid](https://tukri.bd/help-center/en/payment-methods/split-phone.webp)
3. Tap **Complete sale**.
   ![The payment window on a computer: 200 taka cash and 165 taka bKash, with Complete sale below](https://tukri.bd/help-center/en/payment-methods/split-computer.webp)

## What happens next

- Each payment is added to its account. You can see every account's balance on the **Money** page.
- Open the sale from **Sales** and each payment is listed with its type and the account's name. The A4 invoice names the account too; the roll (thermal) receipt shows only the type, such as "Mobile banking".
- If the customer does not pay everything now, the rest can go in their খাতা: [Sell on due](https://tukri.bd/help/sell-on-due).

## If something goes wrong

**Complete sale stays grey.** **Remaining** is still shown, so the bill is not fully paid. Enter the rest, or attach a customer and leave the rest as due.

**There is no bKash button.** bKash has not been added as an account yet, or it was turned off. Add it as above, then open the till again.

**It says "The selected payment account is not available."** That account was turned off while the till was open. Open the till again and pick another account.

**The bill has paisa and the sale will not complete.** The keypad takes whole taka only, so **Exact amount** rounds. If a few paisa are still shown as **Remaining**, type one taka more (the extra shows as change). To round every bill, the owner or an Admin can turn on **Cash rounding** in the shop settings.

**I cannot add an account.** Adding accounts is for the owner and Admins. The Staff role does not see the **Money** page; ask the owner.

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- Source: https://tukri.bd/help/payment-methods
- Language: English
- In বাংলা: https://tukri.bd/bn/help/payment-methods
- Last reviewed: 2026-10-22
- Site index for language models: https://tukri.bd/llms.txt