# Invite a team member

> Give your staff or an admin their own sign-in: invite them by email or phone number from Settings, Team, and share the join link yourself if you like.

When someone works in your shop, give them their own Tukri sign-in instead of sharing yours. Send an invitation to their email address or phone number from **Settings** › **Team** and choose their role. Once they accept, they are part of your shop.

## Before you begin

- The shop's **Owner** can invite people. The **Admin** role cannot at first; the owner can give it that permission in **Roles**.
- The top of the Team page shows how many users your plan allows. When the limit is reached, no more invitations can be sent.

## Send an invitation

1. Open **Settings**:

**On a computer:**
Click **Settings** in the menu on the left.

**On a phone or tablet:**
Tap **Menu** in the bar at the bottom, then **Settings**.

2. Open the **Team** tab at the top. The number of users and the **Invite** button are at the top of the page.
   ![The Team page: the number of users and the Invite button](https://tukri.bd/help-center/en/invite-a-team-member/team-phone.webp)
3. Tap **Invite**. **Invite teammate** opens.
4. In **Email or phone**, type their email address or mobile number. Use the one they will sign up with: only that account can accept the invitation.
5. Choose their **Role**, for example **Staff** or **Admin**. The role decides what they can do in Tukri, so check it before sending.
   ![Invite teammate: an email address typed in and the Staff role chosen](https://tukri.bd/help-center/en/invite-a-team-member/invite-sheet-phone.webp)
6. Tap **Send invitation**. Tukri shows "Invitation sent. You can also share the join link below."
7. The invitation appears under **Pending invitations**, marked **Pending**, until it is accepted.
   ![A pending invitation: the email address, the role and the Copy link button](https://tukri.bd/help-center/en/invite-a-team-member/pending-phone.webp)

## Send the join link yourself

An invitation to an email address is emailed with its join link. For an invitation to a phone number, send the link yourself as well, so you know it arrived:

1. Under **Pending invitations**, tap **Copy link** beside the invitation.
2. Send the link to them on WhatsApp, Messenger or by text message.

How they join from the link is in [Accept an invitation and join a shop](https://tukri.bd/help/accept-an-invitation).

> **Note:**
>
> A join link does not expire: it works until it is accepted or cancelled. Someone else who gets hold of the link still cannot join, because only the account with the invited email address or number can accept it.

## Cancel an invitation

1. Under **Pending invitations**, tap the red bin icon beside the invitation.
2. In **Cancel this invitation?**, tap **Cancel invitation**, or **Keep it** if you change your mind.

The link stops working at once. You can invite them again at any time.

## What happens next

- When they accept, their name and role appear under **Members**, and the invitation leaves the pending list.
- What each role can do: [Roles and permissions](https://tukri.bd/help/roles-and-permissions).

## If something goes wrong

**The Invite button is greyed out.** Your plan's user limit is reached. The page says "You've reached your plan's user limit. Upgrade to add more members." Pending invitations do not count towards the limit; an accepted one does.

**I do not see the Team tab in Settings.** Your role does not allow managing the team. Ask the shop's owner.

**A role is missing from the list.** You cannot invite someone into a role that carries a permission you do not have yourself. The Owner role is never offered in an invitation.

**They say the email never arrived.** Ask them to check their spam folder, or tap **Copy link** and send them the link yourself.

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- Source: https://tukri.bd/help/invite-a-team-member
- Language: English
- In বাংলা: https://tukri.bd/bn/help/invite-a-team-member
- Last reviewed: 2026-10-22
- Site index for language models: https://tukri.bd/llms.txt