# Edit, deactivate, delete or restore a product

> Edit a product to change its price or name. Make it inactive to stop selling it. Delete a product that was never sold, and restore it if needed.

To change a product's price, name, category or anything else, open it and edit it. To stop selling a product, make it **inactive**: it stays in your list but no longer appears at the till. A product that has never been sold can also be deleted, and a deleted product can be restored later.

## Before you begin

- Editing, making inactive, deleting one product and restoring need permission to add and edit products. The **Owner**, **Admin** and **Staff** roles all have it.
- Deleting many products at once needs a separate permission, **Bulk product tools**. It starts with the **Owner** and **Admin** roles; the owner can give it to other roles under **Settings** › **Roles**.

## Edit a product

**On a computer:**
1. Open **Products** in the menu on the left and click the product's name. To find it, type its name, SKU or barcode in the search box at the top.
2. Change what you need. Click **Basics**, **Stock**, **Selling** or **Details** at the top to jump straight to a step.
   ![Editing a product on a computer: the step names at the top, the name, category, unit, cost and sale price, and the Save button below](https://tukri.bd/help-center/en/edit-a-product/edit-computer.webp)
3. Click **Save**. You can save from any step.

**On a phone or tablet:**
1. Open **Products** from **Menu** at the bottom and tap the product.
2. Change what you need, for example the **Sale price**. Tap a step name at the top to jump straight to it.
   ![Editing a product on a phone: the product's name and the bin icon at the top, then the name, category, unit and prices](https://tukri.bd/help-center/en/edit-a-product/edit-phone.webp)
3. Tap **Save**. You can save from any step.

When it is saved, "Product updated." appears and you are back on the product list.

A new price applies only to sales from now on. Earlier sales and invoices keep the price they were sold at. To give one customer a different price just once, do not change the product: see [Sell at a special rate](https://tukri.bd/help/special-selling-rate).

What editing cannot change:

- **Stock.** The edit form has no stock field. When new goods arrive, [record a purchase](https://tukri.bd/help/record-a-purchase); when a count is wrong, [adjust the stock](https://tukri.bd/help/stock-adjustment).
- **The unit**, once the product's stock has been bought, sold or adjusted.
- **The SKU**: emptying the field and saving keeps the current SKU.

## Stop selling a product: make it inactive

For a product you no longer want, especially one that has been sold before, make it inactive instead of deleting it.

1. Open the product and go to the **Details** step at the top.
2. Untick **Active** at the bottom.
   ![The Details step on a phone: SKU, barcode and photo, with the Active tick box and the Save button below](https://tukri.bd/help-center/en/edit-a-product/active-phone.webp)
3. Tap **Save**.

Inactive products are hidden from the POS. It is not offered when recording a purchase either. The product stays in the **Products** list; tap **Inactive** to find it. To sell it again, tick **Active** and save.

## Delete a product

1. Open the product.
2. Tap the red bin icon at the top right. Nothing is deleted yet.
3. You are asked "Delete this product?", with the product's name. Tap **Delete product** to delete it, or **Cancel** to keep it.
   ![Delete this product? on a phone: the name Incense Sticks, the red Delete product button and Cancel](https://tukri.bd/help-center/en/edit-a-product/delete-confirm-phone.webp)

When it is deleted, "Product deleted." appears. The product leaves the list and the till and moves to the **Deleted** list. Its stock history stays in your records, and stock on hand does not stop a delete. Deleting a product with variants deletes its variants too.

### Products that cannot be deleted

If a product cannot be deleted, the reason appears in red in the same window and only **Close** is left.

![Delete refused on a phone: Biscuit Pack has been sold, so it cannot be deleted, with the Close button below](https://tukri.bd/help-center/en/edit-a-product/delete-refused-phone.webp)

- "This product has been sold, so it cannot be deleted. Mark it inactive to take it off the till instead." A product sold even once (including one later returned or cancelled, and one sold on installment) can never be deleted, so old invoices stay complete. Make it inactive instead, as shown above.
- "This product is on an open purchase order. Receive or cancel the order first, then delete the product."
- "This product is on an open quotation. Invoice or cancel the quotation first, then delete the product."
- "This product is part of a bundle. Remove it from the bundle first, then delete the product."

## Restore a deleted product

1. In the **Products** list, tap **Deleted** at the top.
2. Tap **Restore** beside the product.
   ![The deleted list on a phone: Incense Sticks with the Restore button beside it](https://tukri.bd/help-center/en/edit-a-product/deleted-list-phone.webp)
3. Choose its **Category**. Deleting released its old category, so you choose one again.
4. Tap **Restore product**. "Product restored." appears.
   ![Restore Incense Sticks on a phone: the category picker, Restore product and Cancel](https://tukri.bd/help-center/en/edit-a-product/restore-phone.webp)

The variants deleted with the product come back too. A restored product counts towards your plan's number of products again.

## Delete many products at once

Useful for clearing out products imported by mistake.

1. In the **Products** list, tap **Select** at the top. On a phone it is the ticked-list icon.
2. Tick the products to delete. The select-all button at the top selects every product matching the current search and filters, not just the ones on screen.
3. Tap **Delete selected**. You are shown how many are selected and asked to confirm; tap **Delete selected** again.

![Selecting on a computer: one product ticked, sold products with a no-entry sign, and the Delete selected button at the top](https://tukri.bd/help-center/en/edit-a-product/select-computer.webp)

Sold products show a no-entry sign instead of a tick box and cannot be selected. Products on an open purchase order, quotation or bundle can be ticked but are kept. The message at the end says how many were deleted and how many were kept. A very large selection is not deleted in one go: if the message says some still match, select them again and delete.

## If something goes wrong

**There is no button to delete for good.** Deleted products stay in the **Deleted** list; there is no permanent delete.

**A new product will not take the SKU of a deleted one.** A deleted product keeps its SKU. Restore that product, or use a different SKU.

**Restoring is refused and the plan limit is mentioned.** Your plan's number of products is full. Choose a bigger plan, or delete another product to make room. See [Your plan](https://tukri.bd/help/plan-and-subscription).

**The unit cannot be changed.** This product has already moved stock, so its unit is fixed — every quantity on record is measured in it. To sell in another unit, add a new product.

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- Source: https://tukri.bd/help/edit-a-product
- Language: English
- In বাংলা: https://tukri.bd/bn/help/edit-a-product
- Last reviewed: 2026-10-22
- Site index for language models: https://tukri.bd/llms.txt