# Create a custom role

> Make your own role, such as a cashier who only sells, with exactly the permissions you choose, then give it to a team member.

Besides the built-in Owner, Admin and Staff roles, you can make your own: for example a cashier who can only sell and see sales. You pick exactly which permissions the role has, then give it to the members who need it. Their menus and screens follow the role straight away.

## Before you begin

- You need **Manage roles** to create roles, and **Manage the team** to give a role to a member. By default only the shop's **Owner** has them.
- What the built-in roles can do is explained in [Roles and permissions](https://tukri.bd/help/roles-and-permissions).

## Create a role

1. Open **Settings** › **Roles**:

**On a computer:**
Click **Settings** in the menu on the left, then **Roles** in the settings list.

**On a phone or tablet:**
Tap **Menu** in the bar at the bottom, then **Settings**. In the row of buttons at the top, tap **Roles**; slide the row sideways if you do not see it.

2. Tap **New role**.
3. Type a **Role name**, such as "Cashier". It can be up to 40 characters and must be different from your shop's other role names.
4. If you like, choose a role under **Start from** to copy its switches as a starting point. Left at **Nothing ticked**, the role starts empty.
5. Tap a section, such as **Selling**, to open it. Turn its switches on or off, or use **All** or **None** for the whole section. The line under each switch says what it allows.
   ![The New role sheet: the name Cashier, Start from Nothing ticked, and in Selling, Sell at the till and See sales history turned on](https://tukri.bd/help-center/en/custom-role/new-role-phone.webp)
6. Tap **Save**. Tukri shows "Role created." and the role appears in the list, below the built-in roles.
   ![The new Cashier role in the list with 2 permissions, and the Role created message](https://tukri.bd/help-center/en/custom-role/role-created-phone.webp)

## Give the role to a member

1. Open **Settings** › **Team**.
2. In the member's row, open the role box and choose your new role. It saves at once.
   ![A member's role box opened, with the new Cashier role at the bottom of the list](https://tukri.bd/help-center/en/custom-role/assign-role-phone.webp)
3. The member gets the role the next time a page loads. You can also choose the role when you invite someone: see [Invite a team member](https://tukri.bd/help/invite-a-team-member).

## Rules when choosing permissions

- You cannot give a role a permission you do not have yourself. Such a switch is locked: "You do not have this permission yourself, so you cannot give it away."
- A role with nothing turned on is allowed. The sheet warns you: "Nothing ticked — this member will be able to sign in and nothing more."

## Change or delete a role

- To change a role, tap **Edit** on its card, change the name or the switches, and tap **Save**. Tukri shows "Role updated." Everyone with that role gets the change the next time a page loads.
- To delete a role you made, tap its bin icon. A sheet asks **Delete this role?**; tap **Delete role** to delete it for good, or **Cancel** to keep it.
- A role that members still have cannot be deleted: "Move its members to another role first." Give those members another role on the Team page first.
- Owner, Admin and Staff cannot be deleted. Creating, changing and deleting roles is recorded in **Settings** › **Activity**.

## Good to know

- A member sees the buttons for whatever their role's switches allow: **Void sale**, **Return**, **Return purchase**, the share links, the customer list's **Import** and **Export**, and so on.
- In two places a role you made counts as a staff role:
- Low-stock and expiring-stock push notifications go only to members on the Owner and Admin roles.
- When you invite someone into a role you made, their invitation screen calls it Staff, but they get the role you chose.

## If something goes wrong

**Save is refused with "You can only give a role permissions that you have yourself."** Turn off the switches you do not have yourself, or ask the owner to make the role.

**I cannot see Roles in Settings.** Your role does not have **Manage roles**. Ask the shop's owner.

**The role is greyed out in a member's role box.** It has a permission you do not have yourself, so you cannot give it to anyone.

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- Source: https://tukri.bd/help/custom-role
- Language: English
- In বাংলা: https://tukri.bd/bn/help/custom-role
- Last reviewed: 2026-10-22
- Site index for language models: https://tukri.bd/llms.txt