# Discount the whole bill

> Take a flat taka amount or a percent off the whole bill, and see the order in which Tukri works out the total payable.

To take money off the whole bill, open **Discount & charges** in the cart and give a **Cart discount**: a flat taka amount (**Flat ৳**) or a percent (**Percent %**). The **Discount** line above the total shows how much came off, and the total drops to match.

## Before you begin

- Anyone who can sell can give a discount; there is no separate discount permission and no maximum. The **Owner**, **Admin** and **Staff** roles all can.
- If you have not sold on Tukri before, start with [Make a sale at the till](https://tukri.bd/help/make-a-sale).

## Discount the whole bill

1. On the **Sell** screen, put all the products in the cart.
2. Open the cart. On a computer it is on the right, under **Current sale**. On a phone, tap the green **Checkout** bar at the bottom to open the **Cart**.
3. Below the products, tap the **Discount & charges** row. It opens.
4. Next to **Cart discount**, choose a taka amount (**Flat ৳**) or a percent (**Percent %**).
5. Type the discount in the box beside them. With percent chosen, 5 takes 5% off the bill; with flat chosen, 50 takes 50 taka off.
6. Under **Subtotal**, the **Discount** line shows the amount taken off in red, and the **Total** goes down. While a discount is on, the **Discount & charges** row also says **Discount** on its right.
   ![The cart on a phone: Discount & charges open, Percent chosen and 5 typed; subtotal 520, discount 26, total 494 taka](https://tukri.bd/help-center/en/cart-discount/cart-discount-phone.webp)
   ![Current sale on a computer: a 5 percent cart discount, with the subtotal, discount and total below](https://tukri.bd/help-center/en/cart-discount/cart-discount-computer.webp)
7. Tap **Take payment**, take payment for the lower total and complete the sale.

To take the discount off again, empty the box. The same row also has **Service charge** and **Tip** boxes; they are not discounts, they add taka to the bill.

## How the total is worked out

Tukri works the bill out in this order, so a percent always comes off the amount just before it:

1. Each line's price, with its [special rate](https://tukri.bd/help/special-selling-rate) and [line discount](https://tukri.bd/help/line-discount). All the lines together make the **Subtotal**.
2. If the customer is in a customer group with a discount, their member discount comes off by itself.
3. Then your **Cart discount**. A percent is a percent of what is left after the member discount.
4. Loyalty points, if the customer spends some.
5. The **Service charge** and **Tip** are added.
6. If **Cash rounding** is on in your shop settings, the total is rounded last; the cart shows it as **Rounding**.

## What happens next

- The discount is saved with the sale. Open the sale from **Sales** and the totals show the **Discount**.
- If items are returned later, the refund leaves out their share of the bill discount, so it matches what the customer really paid.

## If something goes wrong

**I typed a percent over 100.** Anything over 100% counts as 100%. A flat amount bigger than the bill is cut down to the bill; a bill never goes below zero.

**It says "The discount cannot exceed the subtotal."** Nothing was saved. Lower the cart discount and take payment again.

**The discount disappeared.** Reloading the page or leaving the till empties the cart. To keep a cart while you serve someone else, tap **Hold**. A parked cart keeps the bill discount, but not the service charge or tip; add those again when you open it.

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- Source: https://tukri.bd/help/cart-discount
- Language: English
- In বাংলা: https://tukri.bd/bn/help/cart-discount
- Last reviewed: 2026-10-22
- Site index for language models: https://tukri.bd/llms.txt