# Scan barcodes, find products and print barcode labels

> Search by name at the till, or scan with the camera or a barcode scanner. Print barcode labels for your products, or save them as a PDF.

At the till, find a product by typing its name, or scan its barcode: with your device's camera, or with a USB or Bluetooth barcode scanner. When the scanned code matches a product's SKU or barcode, the product goes straight into the cart. For products without a barcode on the pack, Tukri prints barcode labels for you.

## Before you begin

- Anyone who can sell can search and scan at the till: the **Owner**, **Admin** and **Staff** roles.
- Printing labels needs the **Bulk product tools** permission. It starts with the **Owner** and **Admin** roles; the owner can give it to other roles under **Settings** › **Roles**.
- To give a product its SKU and barcode, see [Add a new product](https://tukri.bd/help/add-a-product).

## Search at the till

**On a computer:**
1. Open **Sell** in the menu on the left.
2. Type the product's name, SKU or barcode in the **Search or scan barcode** box at the top. Matching products appear below; click a card to add it to the cart.
   ![The top of the till on a computer: the Search or scan barcode box, the barcode and calculator buttons beside it, and the category buttons below](https://tukri.bd/help-center/en/barcode-and-search/till-search-computer.webp)

**On a phone or tablet:**
1. On the Dashboard, tap **Sell** under **Quick actions**.
2. Type the product's name, SKU or barcode in the **Search or scan barcode** box at the top. Matching products appear below; tap a card to add it to the cart.
   ![The top of the till on a phone: the search box, with the barcode scan button and the calculator beside it](https://tukri.bd/help-center/en/barcode-and-search/till-search-phone.webp)

## Scan a barcode

A scanned code is matched to a product's SKU first (capital or small letters do not matter), then to its barcode. When it matches, the product goes straight into the cart.

**With the camera:**

1. Tap the barcode button beside the search box (**Scan barcode**). It is shown whenever the browser can open a camera.
2. Allow the camera if the browser asks, then point it at the barcode.
3. The first code read closes the camera and adds the product to the cart.

**With a USB or Bluetooth barcode scanner:**

1. Connect the scanner in its normal keyboard mode, so it types the code.
2. Open the till. You do not need to tap any box.
3. Scan. The product goes straight into the cart.

To type a code by hand, type it in the search box and press Enter. Enter always looks up a whole code; typing a name and pressing Enter finds nothing, so tap the card instead.

Scanning a product with variants, packs or selling by weight opens the same chooser as tapping its card. Scanning a variant's own SKU or barcode adds exactly that variant. Scanning works without internet too, from the product list the till kept on the device the last time it was online.

The **Products** and **Stock** pages have the same kind of search box, and a scanner used there finds the product for you.

## Print barcode labels

1. Open **Products** and tap **Print labels** at the top. On a phone it is the printer icon.
   ![The top of the product list on a computer: the Print labels button with the other buttons](https://tukri.bd/help-center/en/barcode-and-search/products-computer.webp)
2. Under **Choose products**, search for products and tick them. Under each ticked product, set the number of copies with **−** and **+**.
3. Choose the **Label size**: **Medium (2 per row)**, **Small (3 per row)**, **Extra small (4 per row)** or **Tiny (5 per row)** for A4 paper, or **Custom (one per page)** for a label roll printer.
4. Under **What goes on the label**, choose what each label shows: **Shop name**, **Product name**, **Price** and **SKU number**.
5. The line beside the buttons counts the products, labels and pages. Then choose **Print now** to print, or **Download PDF** to keep a PDF. On a phone the two buttons read **Print** and **PDF**.
   ![Printing labels on a phone: two products ticked, one with 4 copies, and below it Products 2, Labels 5, A4 sheets 1 with the PDF and Print buttons](https://tukri.bd/help-center/en/barcode-and-search/labels-phone.webp)

![The Print barcode labels page on a computer: label size, barcode type and what goes on the label on the left, choosing products on the right, and Download PDF and Print now at the bottom](https://tukri.bd/help-center/en/barcode-and-search/labels-computer.webp)

Each label carries one barcode holding the product's SKU, so scanning it at the till finds exactly that product. A product with variants prints a label for each active variant, with that variant's own code and price.

> **Note:**
>
> Labels print in English with Western digits, whatever language the app is in. If a product's main name is written in Bangla, a **English name for the label** box opens under it when you tick it; type the English name to print there. The product itself is not renamed.

On a label roll printer, set the paper size in the print window to the label's size and switch off "fit to page", or the barcode comes out the wrong size. The shop's usual label paper can be set under **Settings** › **Shop** › **Labels & barcodes**.

## If something goes wrong

**It says "No product matches this code".** No active product or variant has that SKU or barcode. The code stays in the search box so you can see what was read. Check the product's SKU and barcode; inactive products are not at the till.

![A code in the search box on a phone, No products found below it, and the message No product matches this code](https://tukri.bd/help-center/en/barcode-and-search/not-found-phone.webp)

**It says more than one product uses the code.** Two products or variants share the code, so neither was added. Change the code on one of them, then scan again.

**A carton or pack barcode is not found.** Pack barcodes are not looked up at the till. Scan a single item, or tap the product and choose the pack.

**The scanned number lands in the wrong box.** The cursor was in another box, such as a quantity or discount. Tap an empty part of the screen and scan again. While the payment keypad is open, scans are ignored: close the keypad, then scan.

**There is no camera button, or it says "Camera unavailable. Check camera permission and try again."** This browser cannot open a camera, or permission was not given. Allow camera access for Tukri in the browser or phone settings, or use a USB scanner or type the code.

**There is no Print labels button.** Your role cannot print labels, the list is empty, or **Deleted** is chosen.

**Labels did not print and a red message appears.** When a label cannot come out right, Tukri prints nothing and says why in red, for example the size is too small or a name is not in English. Fix what it says and try again.

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- Source: https://tukri.bd/help/barcode-and-search
- Language: English
- In বাংলা: https://tukri.bd/bn/help/barcode-and-search
- Last reviewed: 2026-10-22
- Site index for language models: https://tukri.bd/llms.txt