# Add a customer

> Add a customer with a name and phone number, and if you like an area, address, due limit and, for the owner, what they owed before Tukri.

Add a customer to Tukri to sell to them on due, collect what they owe and send them parcels by courier. A name and phone number are enough; an area, address and due limit are optional.

## Before you begin

- You need permission to manage customers. The **Owner**, **Admin** and **Staff** roles all have it.
- Two customers in a shop cannot share a phone number.

## Open the customer form

**On a computer:**
1. Open **Customers** in the menu on the left.
2. Click **Add customer** at the top right.

**On a phone or tablet:**
1. Open **Customers** from **Menu** at the bottom.
2. Tap the round button in the middle at the bottom: it is **Add customer**.
   ![The customer list on a phone, with the round add customer button in the middle at the bottom](https://tukri.bd/help-center/en/add-a-customer/customers-phone.webp)

## Fill it in and save

1. Type the **Name** and **Phone**. Both are required.
2. If you like, choose an **Area** and type the **Full address**; it is used for home delivery and courier parcels.
3. If the customer already owed you money before you started using Tukri, type it in **Previous due**. Only the shop's owner sees this field. More: [Add a customer's previous due](https://tukri.bd/help/previous-due).
4. If you like, set a **Due limit**: Tukri warns you at the till when the customer's total due goes past it.
   ![Add customer: name, phone, area, full address, previous due and due limit](https://tukri.bd/help-center/en/add-a-customer/add-customer-phone.webp)
5. Choose **Save**. With a previous due, you are asked to confirm first.

## After saving

The customer appears in the list, and at the till you can find them by name or phone and attach them to the cart.

![The customer added message, with the customer list behind it](https://tukri.bd/help-center/en/add-a-customer/saved-phone.webp)

> **Tip:**
>
> If a customer is not in the list while you are selling, add them right there: choose **Attach customer** on the cart, then **New customer**. A customer added that way starts with nothing owed.

## If something goes wrong

**The phone number is refused.** Another customer in the shop already has it. Search the list for the number.

**There is no previous due field.** Only the shop's owner sees it, and only when adding a new customer. To bring in an old balance for a customer who already exists, open their খাতা and use **Credit given**, noting that it is their old balance.

---
- Source: https://tukri.bd/help/add-a-customer
- Language: English
- In বাংলা: https://tukri.bd/bn/help/add-a-customer
- Last reviewed: 2026-10-22
- Site index for language models: https://tukri.bd/llms.txt